CrownPokies Casino Cookie Policy

At Crown Pokies, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at crownpokies.com, what choices you have regarding their use, and how this relates to your privacy when you visit our platform. By continuing to browse our site after being presented with our cookie notice, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at CrownPokies, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot run programs or deliver viruses to your device, and they do not store any sensitive financial or payment information.

In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Why We Use Cookies

Our Crown Pokies platform relies on cookies to deliver core functionality, maintain security, and continuously improve the experience for every player. We use cookies for the following primary purposes:

  • To keep you securely logged in during your session after the Crown Pokies login process
  • To remember your language, currency, and display preferences
  • To ensure the correct operation of games, bonuses, and promotional features
  • To detect and prevent fraud, unauthorised access, and cheating
  • To analyse how players navigate our site and identify areas for improvement
  • To deliver relevant promotional content, including information about CrownPokies bonus codes and welcome offers
  • To measure the effectiveness of our marketing campaigns

Types of Cookies We Use

Strictly Necessary Cookies

At CrownPokies Casino, we rely on strictly necessary cookies to operate our website. These cookies are essential for you to move around the site and use its features, such as the Crown Pokies login portal, account management, and secure payment processing. Without these cookies, services you have specifically requested — such as accessing your account or claiming a Crown Pokies deposit bonus — cannot be provided. These cookies do not collect information that could be used for marketing purposes and cannot be disabled.

Performance and Analytics Cookies

We use performance cookies to collect anonymous statistical data about how visitors interact with our Crown Pokies platform. This information helps us understand which pages are most visited, how long players spend on certain sections, and where technical issues may occur. The data gathered by these cookies is aggregated and does not identify you personally. We use tools such as Google Analytics to support this analysis, and the insights help us make our platform faster and more intuitive.

Functional Cookies

Our CrownPokies website uses functional cookies to remember choices you make, such as your preferred language, currency (for example EUR, AUD, or BTC), and region-specific settings. These cookies enable us to provide you with a more personalised experience. For instance, if you have previously selected AUD as your currency during a Crown Pokies sign up, we can remember this preference for your next visit.

Marketing and Targeting Cookies

Here at Crown Pokies, we and our trusted third-party partners may use marketing cookies to show you relevant advertisements and promotional content across the web. These cookies track your browsing activity in order to build a profile of your interests. We may use this information to display tailored content about our CrownPokies welcome bonus, free spins offers, and other promotions. You have the right to opt out of these cookies at any time through our cookie preference centre.

Session Cookies

Session cookies are temporary files that exist only for the duration of your visit to our Crown Pokies casino. They are deleted automatically when you close your browser. We use session cookies to maintain your session continuity — for example, to keep you authenticated after the CrownPokies login and to track your activity within a single gaming session.

Persistent Cookies

Unlike session cookies, persistent cookies remain on your device for a set period of time or until you manually delete them. At CrownPokies Casino, we use persistent cookies to recognise returning players, store your preferences across sessions, and enable features such as saved payment method selections.

Third-Party Cookies

Our Crown Pokies website includes content and features provided by third parties — such as game providers including NetEnt, Pragmatic Play, BGaming, and Play'n GO — as well as payment processors and analytics services. These third parties may place their own cookies on your device when you interact with their content on our platform. We do not control these third-party cookies and recommend that you review the privacy and cookie policies of those providers directly. CrownPokies is not responsible for the content or privacy practices of third-party services.

How to Manage and Control Cookies

We believe you should have full control over your cookie preferences. At Crown Pokies, we provide a cookie consent banner when you first visit our site, allowing you to accept all cookies, reject non-essential ones, or customise your preferences by category.

In addition to our own controls, you can manage cookies through your browser settings. Most modern browsers allow you to:

  • View which cookies have been set and delete them individually
  • Block third-party cookies entirely
  • Block all cookies from being set
  • Delete all cookies when you close your browser
  • Set up alerts when a cookie is being placed

Please note that disabling certain categories of cookies — particularly strictly necessary ones — may affect the functionality of our CrownPokies platform. For example, blocking essential cookies could prevent you from completing the Crown Pokies login process or accessing your account balance and bonus history.

For guidance on managing cookies in your specific browser, please refer to the official documentation for Chrome, Firefox, Safari, Edge, or any other browser you use.

Cookies and Promotions

Certain features of our promotional system — including Crown Pokies free spins, CrownPokies bonus codes, and bonus tracking — rely on cookies to function correctly. When you claim a Crown Pokies no deposit bonus or activate a promotional offer, our system uses cookies to verify your eligibility, track wagering progress, and ensure that terms and conditions are applied correctly. Disabling cookies may result in promotional features not working as intended.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. At this time, our Crown Pokies website does not respond to DNT signals, as there is no universal standard for how such signals should be interpreted. We will update this policy if a recognised standard is established and adopted in our industry.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make material changes, we will notify you via a notice on our CrownPokies Casino website or through other appropriate channels. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of Crown Pokies after any changes have been posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, we are here to help. You can reach our support team at any time — we provide 24/7 assistance via live chat on our platform or by email at support@crownpokies.com. Our team is available to address your concerns and help you manage your preferences on the CrownPokies platform.